Terms of Service
Effective date: September 15, 2026
1. Acceptance
By downloading or using Koalie, you agree to these Terms of Service. If you do not agree, do not use the app.
2. Who Can Use Koalie
Koalie is for parents and guardians of school-age children. You must be at least 18 years old to create an account. You are responsible for ensuring the information you enter about your children is accurate.
3. Your Account
You are responsible for keeping your login credentials secure. You are responsible for all activity that occurs under your account. Notify us immediately at hello@koalie.app if you suspect unauthorized access.
4. Acceptable Use
You agree to use Koalie only for lawful purposes and in ways that do not infringe the rights of others. You may not use Koalie to send harassing, abusive, or unlawful messages to school staff or other users. ParentBox messages are auditable school records — conduct yourself accordingly.
5. School Relationships
Koalie connects you to your child's school through Basin (our school administration platform). The school remains responsible for the accuracy of information they send you. Koalie is not liable for errors or omissions in school-provided content.
6. Chit-Chat and Reporting
Chit-Chat is between parents, like any group chat on your phone. It is not part of your school's systems, and we never share Chit-Chat messages with any school, including a chat named for a class or team. That stays true when a message is reported: a report comes to Koalie, and Koalie decides whether the message breaks the rules. A teacher or staff member who is also a parent in a chat sees it as a parent, like everyone else in that chat, and not on behalf of the school. Messages and photos are checked automatically when posted, and one that clearly breaks the rules is removed. The only time we would hand over a Chit-Chat message is if the law requires it, for example a court order or subpoena, and then only what that order requires. When you report a message we keep a copy as it read at that moment, which is not affected by the sender editing or deleting it afterwards.
7. AI Features
Koalie uses AI to provide book recommendations, reading plans, and conversational assistance. AI responses are informational and may not always be accurate. Always use your own judgment, especially for decisions about your child's education or health.
8. Intellectual Property
Koalie and its content are owned by ArosPath, LLC. You retain ownership of all content you add (child profiles, reading logs, etc.). You grant us a limited license to store and display your content to provide the service.
9. Paid Features
Koalie offers free and paid subscription tiers. Paid subscriptions are billed through the App Store or Google Play. Refunds are governed by their respective store policies. We may change pricing with 30 days' notice.
10. Termination
You may stop using Koalie and delete your account at any time. We may suspend or terminate accounts that violate these terms. Upon termination, your data will be deleted per our Privacy Policy.
11. Disclaimers
Koalie is provided "as is." We make no guarantees about uptime, accuracy, or completeness. We are not responsible for decisions made based on information in the app.
12. Limitation of Liability
To the maximum extent permitted by law, Koalie's liability for any claim related to these terms is limited to the amount you paid for the service in the 12 months preceding the claim.
13. Governing Law
These terms are governed by the laws of the State of Georgia, United States, without regard to conflict of law principles.
14. Contact
Questions about these terms: hello@koalie.app